Guest information
Privacy Policy
Last updated: 7 August 2026. This page explains what happens to the information you choose to share when making a direct enquiry.
1. Information you provide
The availability bar can place your intended stay dates, guest numbers, selected language and displayed currency into a WhatsApp enquiry. A room or activity button can place the selected item and its displayed reference price into an enquiry. The website does not ask for your name, phone number or email address, does not take a payment and does not create an automatic reservation.
2. How your enquiry is sent
When you check availability or select a room or activity, the relevant details are placed into a WhatsApp message on your device. You decide whether to send that message. WhatsApp then processes the message under its own privacy terms. You may also contact the property directly by telephone.
3. How the property uses your information
Your information is used to answer your enquiry, confirm availability, prepare a quotation, communicate booking conditions, arrange requested guest services and manage an accepted reservation. It is not sold to third parties.
4. Currency and map services
The website requests daily reference exchange rates from Frankfurter so prices can be displayed in your selected currency. The directions link opens Google Maps. Those external services may receive ordinary technical information such as your IP address and browser details according to their own policies.
5. Local storage and cookies
The website stores your selected language and currency, a short-lived copy of the latest reference exchange rates, and whether you have already viewed the opening animation during the current browser session. It does not include advertising trackers or analytics cookies in this rebuild.
6. Retention and security
Enquiry and booking correspondence should be retained only for as long as reasonably needed to respond, manage a reservation, meet accounting or legal obligations, and resolve a dispute. Internet communication cannot be guaranteed to be completely secure, so do not send payment-card details through WhatsApp.
7. Your choices
You may ask the property to correct or delete information you previously supplied, subject to any legal record-keeping duty. You can also clear the language, currency and rate data at any time through your browser’s site-data controls.
8. Contact
For a privacy question, call or WhatsApp +94 76 699 4965. Postal address: Hanthana SK Paradise, No. 284/11/F, Wariyagala Waththa, Wariyagala–Illagolla Road, Nillamba 20418, Kandy, Sri Lanka.